1. Select the "View or Pay your Bill" bubble. a. You will be directed to a new page clw.merchanttransact.com 2. Select "First time User? Register Now". USE YOUR CCU BILL for steps 3-5. 3. Enter in your "LAST NAME" or "BUSINESS NAME" as it is on your bill. 4. Enter in your "HOUSE/ BUILDING NUMBER" as it is on your bill. a. Ex: 400 West Main St. - ENTER 400 b. Ex: 300 Millwood Dr 1802 - ENTER 1802 5. Enter in your "UTILITY ACCOUNT NUMBER": (include all the zeros & the dash) a. Ex: 001010-000 - ENTER 001010-000 6. Enter a good "EMAIL ADDRESS" and "CONFIRM THE EMAIL ADDRESS" in the box underneath. 7. Enter a strong "PASSWORD" that meets all the criteria and "CONFIRM THE PASSWORD" in the box underneath. 8. Select the "REGISTER" button. 9. Once you are registered, you should receive a confirmation to your email you provided in step 6. Please make sure to open the email and click on the link in the email to confirm. 10. Once the email is confirmed, you can log in to your account.
If you have completed the steps and are still having technical difficulties or have been locked out of your account, contact our offices to speak to our Web Payment Specialist.
Web Payment Specialist frontoffice@clarksvilleconnected.net 479-754-3148 Monday-Friday 8:00 am - 5:00 pm