xpress Bill Pay - Online Payments

FOLLOW THE STEPS TO REGISTER FOR ONLINE WEB PAY:

FIRST TIME USERS:

Go to www.xpressbillpay.com
Select – Create a New Account
Fill in the email address and password fields – click NEXT
Fill in the form with all of the required information – read terms & conditions – select the box indicating that you have read and agree to the terms and conditions – click NEXT
Verify you email address – log into your email account and click the “Verify Email” button – click CONTINUE – this will direct you to your new Xpress Bill Pay account
Locate your Billing Organization – click on Clarksville Connected Utilities
Enter your account number in the appropriate field
Enter Name or Business Name in the appropriate field (MAKE IT SURE IT IS THE SAME AS IT SHOWS ON YOUR BILL, i.e., SMITH, SALLY – click LOCATE ACCOUNT
Click ADD ACCOUNT
SET UP AUTO PAY
SCHEDULE – select a date when you want your credit card to be charged (remember, if it comes out of your bank it takes longer to process)
PAYMENT AMOUNT – Select the payment amount
PAYMENT METHOD – Select the payment method
NOTIFICATIONS – Select your notification preferences
SUMMARY – Verify all your preferences before you click SAVE CHANGES

PREVIOUS USER WITH AN XPRESS BILL ACCOUNT:

Go to www.xpressbillpay.com
Enter your email address in the “LOGIN TO PAY YOUR BILLS ONLINE” section
Click – FORGOT PASSWORD – this will send you a link to reset your password
Go to your email – click on CHANGE PASSWORD – this will take you to Xpress Bill Pay to reset your password. Once you enter your new password, click to take you back to the login page.
Once you have logged in, it will take you directly to your account.
SET UP AUTO PAY
SCHEDULE – select a date when you want your credit card to be charged (remember, if it comes out of your bank it takes longer to process)
PAYMENT AMOUNT – Select the payment amount
PAYMENT METHOD – Select the payment method
NOTIFICATIONS – Select your notification preferences
SUMMARY – Verify all your preferences before you click SAVE CHANGES