Online Bill Pay

Do you want to save paper?

Do you want to pay with your Debit/Credit Card?

PAY ONLINE! (Residential ONLY)

electricity-bill
REGISTER TODAY AND RECEIVE THESE BENEFITS:
  • Save Time: With 24/7 account access, you can make a payment or schedule a payment when it is convenient for you. 
  • Save Postage: Reduce late payments and lost checks. Make a payment to your account instantly.
  • Save Checks: Pay with MasterCard or Visa Debit/Credit Card.
  • Sign up for E-bills: Don't wait for your bill to arrive in the mail. When your bill is ready you will receive it by email. 
  • See Usage History: Track your usage and payment history.
  • NO FEES!

FOLLOW THE STEPS TO REGISTER FOR ONLINE WEB PAY:

1. Select the "View or Pay your Bill" bubble.
      a. You will be directed to a new page clw.merchanttransact.com

2. Select "First time User? Register Now".

USE YOUR CCU BILL for steps 3-5.
3. Enter in your "LAST NAME" or "BUSINESS NAME" as it is on your bill.

4. Enter in your "HOUSE/ BUILDING NUMBER" as it is on your bill.
     a. Ex: 400 West Main St. - ENTER the 400
     b. Ex: 300 Millwood Dr 1802 - ENTER the 1802

5. Enter in your "UTILITY ACCOUNT NUMBER":
           (include all the zeros & the dash)
     a. Ex: 001010-000 - ENTER 001010-000

6. Enter a good "EMAIL ADDRESS" and "CONFIRM THE EMAIL ADDRESS" in the box underneath.

7. Enter a strong "PASSWORD" that meets all the criteria and "CONFIRM THE PASSWORD" in the box underneath.

8. Select the "REGISTER" button.

9. Once you are registered, you should receive a confirmation to your email you provided in step 6. Please make sure to open the email and click on the link in the email to confirm. 

10. Once the email is confirmed, you can log in to your account.

If you have completed the steps and are still having technical difficulties or have been locked out of your account, contact our offices to speak to our Web Payment Specialist.

Callie Rainey
Web Payment Specialist
callie.rainey@clarksvilleconnected.net
479-754-3148
Monday-Friday 8:00 am - 5:00 pm

Online Bill Pay