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Customer Service
Cindy Allison
Customer Service Supervisor
479-754-3148 Ext #113
cindy.allison@clarksvilleconnected.net
400 West Main Street
Clarksville, AR 72830
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Billing Procedures
Be prepared for monthly billing by knowing when your bill is due and how to pay it in full.
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Connecting Services
New customers may make arrangements to begin service by stopping by our office with the correct documentation.
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Credit & Collection Policies
Understand the process for collection if payments are not made by the due date.
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Disconnecting Services
If you are planning to move, this page will let you know the timeline and requirements for disconnecting services.
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Illegal Use of Service
Tampering with meters, operating non-standard or unauthorized equipment is both illegal and dangerous, and theft of services will eventually increase the cost of services to our paying customers.
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Insufficient Funds Check
Read about how Clarksville Connected Utilities handles checks that come back with insufficient funds.
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Right of Access
In order to provide the best possible utility service to our customers, Clarksville Connected Utilities (CCU) requires access to your premises at all reasonable times.
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Termination of Services
Review what fees are involved with terminating services.
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Online Bill Pay
Online Statements and Bill Payments
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Levelized Billing
This Levelized Billing Plan is being offered to residential customers only.
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Public Service Announcements
PSA for any CCU department.
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Customer Forms
Forms for Setting up and Cancelling a Bank Draft, New Customer Information, Deposit Information, Landlord Form and Online Bill Pay Information.
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Internet
Internet for CCU's residential and business customers.