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Posted on: August 27, 2020

CCU Bill Moratorium Announcement

*ATTENTION ALL CCU CUSTOMERS*

Beginning in March, Clarksville Connected Utilities Commissioners voted to suspend late fees and utility shut-offs to help residents and businesses during the COVID-19 pandemic. These conditions were extended for four months.

At the end of July, the Commission decided to end this suspension.

Residents and businesses will have until your September due date to make sure their utility bill balances are current. If they are not current, Clarksville Connected Utilities will begin applying a 10% LATE FEE on unpaid balances and will resume service terminations for non-payment.

If you are unable to pay your utility bill, we strongly encourage you to contact us about a payment plan to pay down your balance. To make a payment plan request, contact Customer Service at 479-754-3148. 

Comenzando en Marzo , los Comisionados de Clarksville Connected Utilities votaron a favor de suspender los recargos y de cortar los servicios para ayudar a los residentes y negocios durante la pandemia COVID-19.  Estas condiciones fueron prolongados por cuatro meses. A finales de Julio, la comision decidio acabar la suspension. 

Residentes y Negocios tendran hasta la fedha de vencimiento de Septiembre de 2020 para asegurarse que el saldo en la factura esta al corriente.  Si no esta su cuenta al corriente, Clarksville Connected Utilities comenzara a cobrar 10% de recargo en el saldo  y comenzara la terminacion de servicios por falta de pago sobre el balance.

Si usted no puede pagar su factura de utilidades, le recomendamos que nos contacte para ser un plan de pagos para pagar su balance.  Lame nos para realizar un plan de pagos, porfavor comuniquese con nosotros al departamento de Servicios al Cliente al numero  479-754-3148.

THANK YOU FROM THE CCU STAFF.

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